Terms + Conditions

PURPOSE. Zero Frocks Given Ltd is a virtual based personal styling service that will collate information from clients via questionnaires and email correspondence. A customised style profile will then be presented to the client based on their requirements. The style profile will include links to the proposed items of which the client can then choose to purchase at their own convenience.

GUARANTEE. Zero Frocks Given Ltd does not warrant that the appearance, quality of any garments, accessories or services will meet the expectations of the client. The purpose of this service is to go beyond one’s comfort zone. However, all items presented to the client in the style profile will be in accordance and consideration to the client’s needs, requirements, budgets, likes/dislikes as stated by the client in the questionnaire.

AGREEMENT. Once payment is processed and received by Zero Frocks Given Ltd, no withdrawal, termination and/or cancellation(s) to the service can be made by either party.

CONFIDENTIALITY & PRIVACY. Any personal information/photos provided to Zero Frocks Given Ltd will not be shared with any third-party members. All information will be kept confidential. No details of clients will be disclosed. At the conclusion of the service you will be asked whether you would like to subscribe to future news and offers. All other material including questionnaires and photos will be discarded and deleted. You as the client of Zero Frocks Given Ltd agree not to reproduce, copy, duplicate, sell, resell or exploit any part of the service(s), use of the service(s), or access to the service(s).

MODIFICATIONS. Service prices are subject to change at any time without notice. Zero Frocks Given Ltd reserves the right to modify the price or content of a service at any time without notice. Zero Frocks Given Ltd is not liable for any price alterations or modifications made to services. Zero Frocks Given Ltd reserves the right to update, alter, modify or replace any part(s) of the Terms and Conditions.

THIRD PARTIES. The style profile presented to clients will include links to third party websites. Zero Frocks Given Ltd cannot be responsible for the content, accuracy, product descriptions, stock availability and/or shipping timeframes as they are not affiliated with us. Zero Frocks Given Ltd is not liable for any damages or harms related to the purchase of garments and accessories made by the client. Zero Frocks Given Ltd is not liable in any way for delayed or absent parcels. Any questions, complaints or concerns related to the purchase of items from the third party must be directed to the third party.

TIME FRAMES. Zero Frocks Given Ltd guarantees that style profiles will be sent to clients within the given timeframe. A timeframe will be provided based on selected services and requirements. The first day begins once the client has sent back the questionnaire, signed and sent back the ‘terms and conditions’ document and payment has cleared.

STOCK AVAILABILITY. There is a possibility that an item might sell out online before you choose to purchase it. At the time of presenting the style profile to the client, Zero Frocks Given Ltd will ensure that all items are in stock. If an item sells out within 3 days of presentation of the style profile, a replacement will be proposed. Alternatively, the client can request to be notified of a restock simply by inputting their email address into the third-party website. Zero Frocks Given Ltd can in no way guarantee that the third party will restock the item(s).

PAYMENT. Payment must be made via bank deposit prior to the service commencing. Payment is due within 3 working days of the invoice being sent to the client. Note that the fixed service fee only includes the service itself. The fee does not include the items/garments or the cost of them. Zero Frocks Given Ltd will work within the client’s budget and present a style profile with links to the items that the client can then choose to purchase at their own convenience.

CONTACT. Any questions related to the terms and conditions should be directed to hello@zerofrocksgiven.com